October 26, 2020
“Smart design leaders realize decision makers already know how to make strategic business decisions. Instead of forcing them to understand design, UX design leaders need to learn how the organization’s business leaders think about strategy. They need to talk about their UX strategy in terms of how the decision makers already think. The language of a UX strategy needs to be the language of business strategy.”
(https://ift.tt/331XJKh) via Instapaper